Privacy policy

Last updated: 1\6\2024

This Privacy Policy describes how Josian-Coffee (“Site”, “we”, “us”, or “our”) collects, uses and discloses your personal information when you visit or use our Services or make a purchase from josiancoffee.com (“ Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as a user of the Services, whether you are a customer, a visitor to the Website or another individual whose information we have collected in accordance with this Privacy Policy.
Please read the privacy policy carefully. By using and accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date and take any other steps required by applicable law.
How we collect and use your personal information
To provide the Services, we have collected and aggregated personal information about you over the past 12 months from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you and provide services,
What personal information we collect
The types of personal information we obtain about you depend on how you interact with our site and use our services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the specific categories and types of personal information we collect.
Information we collect from you
Information you submit to us directly through our Services may include:

Basic contact details including your name, address, telephone number and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including username, password, and security questions.
Shopping information including the items you view, put in your shopping cart, or add to your wish list.
Customer support information, including information you choose to include in communications with us, for example, when you send a message through the Services.

How we use your personal information

Providing products and services. We use your personal information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending you notices related to your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, to arrange shipping and to facilitate Any returns and exchanges and to enable you to post reviews.
Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications via email, text message or postal mail, and to display advertisements for products or services to you.
Communicate with you. We use your personal information to provide you with customer support and improve our services. This is in our legitimate interest in order to respond to you, provide you with effective services and maintain our business relationship with you.

communication
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call us at 01152594646 or email us at info@josiancoffee.com or visit us in Minyat Matar, Matareya, Cairo